TfL Travel Mentoring Service
If you need help to start using public transport, TfL offers guidance and support. They offer advice planning an accessible route and can provide a mentor to come with you for the first few journeys.
The Service is available Mon-Friday from 8 am-6pm. For more information call 0203 054 4361 or email Travelmentor@tfl.gov.uk
TFL Travel support card
The Travel support card gets you help when you are travelling in London. You show the card to staff when you need help. Anybody who finds travelling difficult can have a travel support card.
You can download the card here;
https://mylife.redbridge.gov.uk/accessible-transport
SERC / Newbridge School
Barley Lane Campus, 258 Barley Lane
Goodmayes
Ilford, IG3 8XS
SERC is a service and information centre brought to you by Redbridge.